Cookie Policy

Last Updated: [Insert Date]

At Wigy.co.uk, we are committed to providing a seamless, personalised, and secure shopping experience for every customer. To achieve this, our website uses cookies and similar tracking technologies. This Cookie Policy explains what cookies are, how we use them, what information they collect, and how you can manage your cookie preferences.

By continuing to browse Wigy.co.uk, you are agreeing to the use of cookies as described in this policy unless you disable them through your browser or our cookie settings panel.

Understanding What Cookies Are

Cookies are small data files placed on your computer or mobile device when you visit a website. These files allow the site to recognise your device, store certain information about your browsing behaviour, and tailor your experience accordingly. Some cookies are essential for websites to operate correctly, while others enhance performance, improve security, or personalise content and advertising. Cookies are not harmful, and they do not give us access to your device. They help us understand how you use our website so we can continuously improve it.

How Wigy.co.uk Uses Cookies?

We use cookies to offer a smooth, personalised, and efficient shopping journey. Cookies allow us to remember the items in your cart, understand what products you browse, improve site performance, and show you content that is more relevant to your interests. These small data files play a crucial role in ensuring that our website functions reliably and securely, while also helping us deliver the best possible service.

Our cookies generally fall into the following categories:

a. Essential Cookies

These cookies are fundamental to the operation of our website. They enable core features such as accessing secure areas, using the shopping cart, processing payments, and maintaining site stability. Without these cookies, many of the services you expect when shopping at Wigy.co.uk simply wouldn’t function. These cookies do not gather information about you for marketing purposes.

b. Performance and Analytics Cookies

To better understand how our website is used, we use cookies to measure performance and collect anonymous data, such as the number of visitors, the pages they view, the time they spend browsing, and the features they use most. This information allows us to identify potential issues, optimise our website design, and offer a more intuitive user experience. Tools like Google Analytics help us refine our layout, product pages, and overall navigation so you can find what you’re looking for faster and more efficiently.

c. Functionality Cookies

These cookies allow us to remember choices you make, such as your preferred language, currency, region, or previous browsing history. By remembering these preferences, we can create a more personalised and convenient experience. For example, if you have added items to your basket and return later, functionality cookies keep the basket intact.

d. Advertising and Personalisation Cookies

Wigy.co.uk also uses cookies to deliver advertisements and promotions tailored to your interests. These cookies track browsing habits and may be used to show you products similar to those you’ve viewed, alert you to ongoing promotions, or provide recommendations that genuinely match your preferences. These cookies may be placed by our advertising partners and allow us to measure the effectiveness of our marketing campaigns across platforms such as Google, Facebook, Instagram, and TikTok. These cookies never store sensitive personal information; they simply create an anonymous profile of your interests based on your browsing activity.

Third-Party Cookies

In addition to the cookies we set, certain trusted third-party services also place cookies on our website. These include analytics platforms, advertising networks, affiliate marketing tools, social media platforms, and customer support applications that help us understand user behaviour and improve our service.

Third-party cookies operate according to their own privacy and cookie policies. While we do not directly control these cookies, we ensure that we work only with reputable providers that adhere to strict data protection standards.

How Long Cookies Remain on Your Device?

Some cookies remain on your device only for as long as you browse the website (known as session cookies), while others stay for a set period or until you manually delete them (persistent cookies). The duration depends on the cookie’s purpose and settings. Persistent cookies enable us to recognise you across multiple visits, retain your preferences, and deliver a more consistent shopping experience.

Managing Your Cookie Preferences

You have complete control over how cookies are used while browsing Wigy.co.uk. When you first visit our site, a cookie banner will appear, giving you the option to accept all cookies or to manage your preferences. You may adjust these settings at any time. Additionally, most web browsers allow you to block or delete cookies through their settings. While doing so will not prevent you from accessing our website, it may reduce functionality. For example, you may not be able to complete purchases, your cart may not update correctly, or certain personalised features may be unavailable. If you want detailed guidance on adjusting your browser's cookie settings, visit the help or support section of your browser provider.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our website’s features. Any updates will be published on this page with a revised “Last Updated” date. We encourage you to review this policy occasionally to stay informed about how we use cookies.

Contact Us

If you have any questions, concerns, or requests regarding our Cookie Policy or how we use cookies at Wigy.co.uk, please contact us using the details below:

📩 Email: hello@wigy.co.uk
📞 Phone: +44 20 1234 5678
📍 Address: 123 Main Street, London, UK SW1A 1AA

We’re always happy to help you better understand how your data is used and protected.