Privacy Policy

Last updated: 11 August 2026

This notice explains how Wigy handles personal information when you visit Wigy.co.uk, place an order or contact us.

Information we collect

We may collect contact details, billing and delivery details, order information, account information, messages you send us, and technical information about how the website is used. Payment details are processed by payment providers and are not stored by Wigy as complete card details.

How we use information

  • To process payment, fulfil and deliver orders.
  • To manage returns, refunds and customer support.
  • To operate, secure and improve the website.
  • To prevent fraud and meet legal or accounting duties.
  • To send marketing where you have agreed to receive it or where otherwise permitted.

Who we share information with

We may share information with Shopify, payment providers, delivery companies, technology providers, professional advisers and authorities where required. We share only what is reasonably needed for the relevant service or duty.

International processing

Some service providers may process information outside the United Kingdom. Where required, appropriate safeguards are used for those transfers.

How long we keep information

We keep information only for as long as needed for orders, support, security, tax, accounting and legal requirements. Different records may be kept for different periods.

Your choices and rights

Depending on the circumstances, you may have rights to ask for access, correction, deletion, restriction, objection or transfer of your personal information. You can unsubscribe from marketing emails using the link in the message.

To make a privacy request or raise a concern, email support@wigy.co.uk. We may need to confirm your identity before completing a request.

Cookies

Please read the Cookie Policy for information about cookies and your choices.

Contact

Email: support@wigy.co.uk

Address: Wigy, 304A Twyford Avenue, Portsmouth, PO2 8NT, United Kingdom

You may also raise a data protection concern with the UK Information Commissioner's Office.